Right of cancellation

Right of cancellation for consumers

The right of cancellation set out below applies only to consumers:

Instruction on right of cancellation

Right of cancellation

You have the right to cancel this contract within 14 days, without giving any reason.

The period of cancellation is 14 days and begins with the day on which you or a third party nominated by you, who is not the carrier, has taken possession of the goods.

In order to exercise your right of cancellation, you are obliged to notify us ((Fachverlag Hans Carl GmbH, Andernacher Straße 33a, D - 90411 Nuremberg, Phone +49 911 95285 0, Fax +49 911 95285 48, E-Mail: fachbuch@hanscarl.com) by means of an unequivocal declaration (e.g. a letter sent by mail, a telefax or an e-mail) of your decision to cancel this contract.  You can use the sample cancellation form enclosed but this is not mandatory.

In order to comply with the time limit for cancellation, it is sufficient that the notification about exercising the right to cancel be sent prior to expiration of the cancellation period.

Consequences of cancellation

If this contract is cancelled, we will be obliged to refund any and all payments that we received from you, including shipment costs (except for additional costs resulting from the fact that you opted for an alternative means of shipment other than the most cost-effective standard shipment offered by us) forthwith but at the latest within fourteen days as of the day on which we received information of cancellation of this contract.  We will use the same method of payment for refund that you used for your original transaction unless a different method has been explicitly agreed with you; in no case will you incur any costs resulting from said refund. 

We shall be entitled to retain refund until we have received the returned goods or until you have provided proof that you have returned the goods, whichever is earlier.

You will be obliged to send back or hand over the goods forthwith and, in any event, at the latest within fourteen days as of the day on which you notified us of the cancellation of this contract.  The deadline is met, when you send off the goods prior to expiration of the deadline of fourteen days.  You will be directly responsible for costs associated with returning the goods.

You will be obliged to compensate us for a possible deterioration of the goods only if this deterioration is due to any handling of the goods on your part that is not required for inspecting the quality, properties and functioning of the goods.

The right of cancellation does not apply to distance contracts for delivery of newspapers, periodicals of magazines, with the exception of subscription contracts.

Sample cancellation form

(Should you wish to cancel the contract, please complete this form and return it.)


Fachverlag Hans Carl GmbH

Andernacher Straße 33a

D - 90411 Nuremberg

Telefon: +49 911 95285 0

Telefax: +49 911 95285 48, E-Mail: fachbuch@hanscarl.com

I/We (*) herewith cancel the contract that I/we (*) entered into relating to purchase of the following goods (*)/the provision of the following service (*)

Ordered on (*)/received on (*)

Name of consumer(s)

Address of consumer(s)

Signature of consumer(s) (only for printed notification)


(*) delete as applicable